Webinars & Publications

PWN Global hosts a wide range of interesting and educational resources.

The PWN Global membership base is home to some incredible thought leaders who are experts in their fields - that includes YOU! Our philosophy of sharing and supporting one another to develop professionally means that we love it when our members share their knowledge via short learning videos, editorial pieces or even research results - it is also a really effective way to leverage visibility for you and your business.

If you have content to share, we'd love to hear from you!

  • Maximising Service Orientation

    The World Economic Forum in its 2018 “The Future of Jobs Report” predicts that service orientation will be one of the competencies demanding proactive development within the accelerating transformation of the labor market by 2022. Service orientation is defined as the ability and desire to anticipate, recognize and meet others’ needs,
    sometimes even before those needs are articulated. Service oriented people focus on providing satisfaction and making themselves available to others.

    What kind of organizational context encourages customer service orientation? What kind of skills do employees need to develop in order to be more customer service oriented?
    The social capital theory argues that three qualities are important: a. open communication; b. a trusting culture and c. a shared vision. In this webinar we will focus on how to answer the above two questions and how to develop the above mentioned qualities.

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  • Design Powerful Accomplishment Statements

    Creating powerful accomplishment statements is one of the most effective ways to be fully aware of your skill-set and how to best communicate about it. During this webinar, PWN Zug and Zurich's coach will share with you how to design and use these statements in on your CV and during job interviews.

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  • How Mental Maps Guide Our Intuitive Behaviour in Negotiations

    We know much more about the problematic situations we are facing than we can express in words. The challenge is to get hold of the implicit (hidden) knowledge that guides our decisions and our behaviour so that we can include it in our action plans.

    Neuroscientists affirm that knowledge is stored in the human brain in neuronal networks that function like maps. A map is a model of the territory, that we use to guide our movement from a starting point A to a goal B. It shows paths that we can follow, boundaries that restrict our movement, crossings where we must choose a direction, landmarks that tell us where we are and districts where we feel more or less comfortable. 

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  • Unlock the Power of Your Unconcious Brain

    Transformational experiences usually occur when we surrender. When we finally let go. When we let our guard down long enough for something to happen. Something unexpected. Some new realisation or a breakthrough. This webinar deals directly with your ability for creativity which is a critical skill in any field. It focuses on the unconscious, the ability to draw out from our own unconscious ideas and concepts to solve problems. The techniques which we will apply are designed to pre-pattern transformational experiences that allow us to let our guard down and to slip-stream into the unconscious. 

    Through a series of exercises you will develop both, an understanding of creativity and increase your own ability.

     

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  • How to Lead Like a Coach

    Leaders are under great pressure to produce results at a faster pace, using fewer resources with many more options to choose from. Coaching is the smart way for you to deal with these pressures. When leaders coach they support their team to get more and better work done. 

    But it’s hard for leaders to coach when everyday pressures seem all-consuming. Finding the time to coach seems just another challenge. 

    When you take the time to coach, people trust more, work smarter, collaborate better, and are more innovative. They listen and ask questions rather than tell others what to do. People seek their own answers and become more resourceful. They work more effectively together because they engage in dialogue. Rather than see resistance as a threat, it’s an opportunity to explore other perspectives. 

    Listen to Dr Karen Morley explore this interesting topic that will leave you with pragmatic techniques that you can put into practise straight away with little effort that create maximum impact.

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